When will I get my Audiobook?
We will work with Mary Robinette to scheduled a recording as soon as possible after the campaign. We’re hoping to get the audiobook to you around the end of 2026.
Last updated: July 30, 2026 12:53
What is your refund policy?
Most of this campaign is digital, and we don’t plan on having returns for digital goods. If there is a persistent concern, we will try to replace the product in question with another of equal value. For physical goods, if you find damage, contact us and we will make arrangements for a replacement. IF YOU RECIEVE A DAMAGED PACKAGE, TAKE A PICTURE BEFORE YOU OPEN IT! We will also ask for pictures of the damaged project itself. Pictures of the packaging are required to issue a claim with postal services.
Last updated: July 30, 2026 12:56
Is there any DRM on the audiobooks?
No! I don’t believe DRM is a good solution, and none of my books, audio or otherwise, use DRM. If you get the audiobook, you’ll get mp3 files with no DRM protection.
Last updated: September 13, 2026 09:45
When will I get my Audiobook?
We will work with Mary Robinette to scheduled a recording as soon as possible after the campaign. We’re hoping to get the audiobook to you around the second month of 2027.
Last updated: October 02, 2026 12:26
What is your refund policy?
Most of this campaign is digital, and we don’t plan on having returns for digital goods. If there is a persistent concern, we will try to replace the product in question with another of equal value. For physical goods, if you find damage, contact us and we will make arrangements for a replacement. IF YOU RECIEVE A DAMAGED PACKAGE, TAKE A PICTURE BEFORE YOU OPEN IT! We will also ask for pictures of the damaged project itself. Pictures of the packaging are required to issue a claim with postal services.
Last updated: October 02, 2026 12:26
Is there any DRM on the audiobooks?
No! I don’t believe DRM is a good solution, and none of my books, audio or otherwise, use DRM. If you get the audiobook, you’ll get mp3 files with no DRM protection.
Last updated: October 02, 2026 12:26
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.